Coldwell Banker Premier Office
Coldwell Banker Johnston Real Estate is honored to have been selected as a Coldwell Banker Premier Office. This is the highest distinction given to Coldwell Banker real estate offices that consistently demonstrate exceptional performance and dedication.
Coldwell Banker Customer Satisfaction Letter and Questionnaire
Coldwell Banker Johnston is extremely proud of our "ULTIMATE SERVICE" that we provide our customers. We recognize that the ultimate bench mark of our service quality is your satisfaction.
Our clients are asked to complete a questionnaire and return it to our Coldwell Banker Head office. Coldwell Banker believes in asking for your feed back so we can use it to ensure that we are providing you with the service you expect.
Customer Satisfaction Questionnaire for Sellers, Recent Comments
"Thanks again Sheldon and Sara for everything, we could not have hoped for a smoother or more successful outcome on the sale of our townhouse." Sandi G., Edmonton
"My wife and I highly value your insight and expertise to the point of putting in an offer, site unseen." Kar L., Edmonton
"This is my 4th transaction with Sheldon and his skill & knowledge still impress me. " Marion M. Edmonton area
"Sheldon demonstrated a determined focus approach towards this transaction
and he made it happen. His professionalism and dedication certainly compliment the Coldwell Banker Team.” Doug U, Calgary area
“Our house sold very quickly (4 days), I believe in part because of Sheldon’s outstanding service in both listing and selling a property. He truly stands behind the Ultimate Service Program. Sheldon Johnston was our only choice when we decided to sell.” T&J L. Edmonton
“Both agents were very knowledgeable of the market. Their suggested listing price was right on. Excellent service.” Phil W. Edmonton area.
Customer Satisfaction Questionnaire for Buyers, Recent Comments
With two purchases and one sale to date, Sheldon has met and exceeded my expectations. I will definitely be using him in the future and continue to recommend 
him to friends.” Peter T., Edmonton
“As a 1st time home owner, Ken & Sheldon took the fear out of the experience of buying. Ken was very informative, he taught me a lot of basics about real estate.” Dan E., Edmonton
“We wish to thank you for all your work in finding us a home. You’ve gone above and beyond your duties with all the extra advice on homes and all the schools, communities, amenities, etc. Thank you again.” Gord N, Toronto area
“Thanks Sheldon for the excellent service! We were so impressed with your attention to detail and excellent customer service. Thanks for Ken’s navigating and determination in tracking us down.” D,S&J McD
Other Comments
“Sheldon – thanks for the pictures…I really appreciate your prompt attention. It was wonderful getting to know you as well. It’s not surprising that you are so successful because you are a complete package.” Elaine T., Mortgage Specialist
No wonder one of the Coldwell Banker employees at head office recently told Sheldon, "I always enjoy reading your customer satisfaction surveys. People always have such nice things to say about you." Success Magazine